Once you’ve placed your order, we will prepare it and give it over to the carrier. We work with Post NL. A signature may be required upon delivery. If you are not home when the carrier delivers your parcel, they will leave a note explaining where and how to collect your order. In case you did not collect your order and the carrier sent it back to us, we are unable to re-send your order.
Shipping destination: The Netherlands
Delivery: 1-4 working days
Shipping destination: Europe
Delivery: 2-5 working days
Shipping destination: Rest of the world
Delivery: 4-9 working days
Import Taxes and Duties:
If you live in a non-EU country, please check your local import taxes and duties. HAMMAM34 does not cover these import taxes and duties.
Free Shipping on all orders above €50 for:
Netherlands, Germany, France, Belgium, Italy, Spain, Denmark, Sweden, Norway, Finland, Austria, Switzerland, Portugal, Poland, Ireland, Luxembourg, Greece, Hungary, Bulgaria, Czech Republic, Estonia, Lithuania, Romania, Slovakia, Slovenia - €6,95 shipping costs for orders up to €50
Free Shipping for orders above €150 for:
UK, Turkey, United States, Canada, Monaco- €25 shipping costs for orders up to €150
For the rest of the world- pls contact us at firstname.lastname@example.org
Cancelling your order:
If you are based in the EU, under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us provided you give us written notice. Notice can be given any time after your order has been placed, up until 7 working days from the day after you received you order.
We will issue you with a full refund excluding the return shipping costs. Please note that in this case you will need to return the complete order to us. Please secure proper packaging for shipping, as it is your responsibility that your order reaches us in good condition. We recommend retaining a proof of shipment from your postal service in case of disputes. If we do not receive the cancelled order back, we will arrange to have it collected from you at your cost.